Fully Managed
Email Customer Support

We provide you a complete email customer support system with the best agents working for you. Enhance your customer support and increase your revenue.

Month-to-month pricing, no contracts. Teams that grow with you.

The Transformation

From Email Chaos To Complete Control

Stop drowning in support emails. Let our team transform your overwhelming inbox into a well-oiled customer service machine.

Before

Gmail inbox with 893 unread emails
893
Unread Support Emails
Customers waiting days for responses
Revenue lost from poor customer experience
Team overwhelmed and stressed

After

WhatsApp message showing Inbox 0 achieved
0
Inbox Zero Achieved Daily
24-48 hour response time guaranteed
Happy customers leaving 5-star reviews
Your team focused on growth, not emails

Why Outsource Your Email Support To Us?

Focus on growing your business while we handle your customer relationships with care and expertise

Save Up To 70% On Support Costs

Cut your support expenses dramatically while maintaining quality. No hiring, training, or overhead costs.

24/7 Coverage Across Time Zones

Your customers get help whenever they need it. We respond within 24-48 hours, every single day.

Trained Expert Agents

Our agents are rigorously trained on your products and brand voice. They represent you perfectly.

Scale Instantly With Growth

From 10 to 10,000 emails per day, we scale with you. No hiring delays or training bottlenecks.

Focus On Your Core Business

Stop spending hours on support emails. Focus on product development and growth instead.

Quality Assurance Built In

Every response is reviewed for quality. We maintain 98%+ satisfaction rates across all clients.

Success Story

Real Results for Real Businesses

See how we're helping companies like TesKings transform their customer support

Customer Support System completely transformed how we handle support. We've cut our response times in half while actually improving customer satisfaction. I can finally focus on growing my business instead of drowning in emails.
Matthew H.
Matthew H.
Founder, TesKings.com
68%
Increase in Profit
20hrs
Saved Per Week
4.9/5
Customer Rating
TesKings Website
TesKings.com

Ready to transform your customer support like Matthew did?

Start Your Success Story

Frequently Asked Questions

Everything you need to know about our email support outsourcing service

How quickly do you respond to customer emails? +
We guarantee 24-48 hour response times for all customer emails. Most emails are answered within 24 hours during business days. For urgent issues, we prioritize and respond even faster.
What hours do your support agents work? +
Our standard coverage is Monday-Friday, 9 AM - 5 PM MST. We also offer extended hours and weekend coverage based on your needs. We can scale to provide 24/7 support as your business grows.
How do you train agents on our specific business? +
During onboarding, we:
  • Conduct a discovery call to understand your products, policies, and brand voice
  • Create a custom knowledge base for your business
  • Train dedicated agents specifically on your account
  • Provide ongoing training as your business evolves
What email platforms do you work with? +
We integrate with all major platforms including Gmail, Outlook, Help Scout, Zendesk, Freshdesk, Intercom, and more. If you use a different system, we can likely work with it too - just ask!
How do you maintain quality and consistency? +
Quality is our top priority. We maintain it through:
  • Dedicated account managers who review responses
  • Regular quality audits and feedback sessions
  • Standardized response templates aligned with your brand
  • Continuous agent training and performance monitoring
What's included in the pricing? +
Our pricing includes:
  • Dedicated support agents for your account
  • Complete email management and responses
  • Regular reporting and analytics
  • Ongoing training and quality assurance
  • Integration with your existing systems
Contact us for custom pricing based on your email volume.
Can we scale up or down as needed? +
Absolutely! Our service is designed to scale with your business. You can increase support during busy seasons, product launches, or as you grow. Similarly, you can scale down during slower periods. We offer flexible monthly contracts.
How do you handle sensitive customer information? +
Security is paramount. We implement:
  • Strict NDAs with all support agents
  • Secure, encrypted communication channels
  • Limited access to sensitive data on need-to-know basis
  • Regular security training for all team members
  • Compliance with data protection regulations

Still have questions?

Our team is here to help you understand how email support outsourcing can work for your business.

Talk to Our Team

Stop losing customers to slow email responses. Get professional support management today.